Frequently Asked Questions
Everything you need to know about your SMG4 Store order.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unwashed, and unworn condition with all tags attached.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How should I care for my SMG4 apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
Where can I find a size guide?
A detailed size chart is available on each product page. We recommend comparing these measurements to a shirt you already own to ensure the perfect fit.
Can I cancel or modify my order after it's placed?
Because we move quickly to process orders, we can only guarantee cancellations or changes within 1 hour of purchase. Please contact our support team immediately for assistance.